Who should I contact when I get harassing calls?
Local
phone companies have varying policies on whether to call the phone
company or the police first. Some recommend that you first call the
phone company's business office and explain the problem. A
representative will connect you with the "annoyance desk." Other phone
companies may require you to file a formal complaint with local law
enforcement before they will deal with the matter. To find out what
your phone company's policy is, contact the business office and ask for
assistance.
For
serious threats, if life or property are threatened, or if calls are
obscene, you should call the police and file a report. Provide as much
information to law enforcement as you can. Indicate the gender of the
caller and describe the caller's voice. Note the time and date of the
call(s). What did the caller say? How old did he/she sound? Did the
caller seem intoxicated? Did he/she have an accent or speech
impediment? Was there any background noise? Was a phone number/name
displayed on the Caller ID device?
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